Privacy Policy
General Provisions
This Privacy Policy describes how we collect, use, store, and disclose personal information when users interact with our website. By accessing our website, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected and in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR).
What Information We Collect
We may collect the following types of personal data:
- Full name
- Email address
- Phone number
- Location data (IP address, country, browser language)
- Technical data (device type, browser type, operating system, referral URLs)
- User activity data (pages visited, time spent, click patterns)
- Information provided voluntarily through contact forms or course registrations
- To provide and manage our services
- To personalize user experience and improve our website
- To process course registrations and communicate with users
- To send service-related updates, marketing materials, and promotions if consented
- To analyze and monitor website usage and user behavior for service optimization
- To comply with legal obligations
- With service providers involved in operating our services (e.g., payment processors, hosting providers)
- When required by law, legal process, or government request
- To protect the rights, safety, or property of our website, users, or others
- With user consent, in cases such as newsletters or third-party offers
- Right to access and obtain a copy of personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a data protection authority
How We Use Information
The information collected may be used for the following purposes:
Data Protection and Retention
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration. Data is stored in secure servers and accessible only to authorized personnel. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
Data Sharing with Third Parties
We do not sell, trade, or rent users' personal identification information. We may share data with third parties only in the following cases:
Use of Cookies
We use cookies to enhance user experience, analyze traffic, and serve personalized content. Cookies help us understand how users interact with our website and allow us to improve performance and functionality. By continuing to browse our website, you consent to the use of cookies as outlined in our Cookie Policy.
User Rights
Users have the following rights under GDPR and other data protection laws:
Policy Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Users are advised to check this policy periodically for any updates. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
User Consent
By using our website, you signify your consent to this Privacy Policy. If you do not agree with this policy, please refrain from using the website. Your continued use of the site following the posting of changes to this policy will be deemed as your acceptance.
🏢 TradeElevate Academy
📍 21 Collyer Quay, #09-01 HSBC Building, Downtown Core, Singapore 049320
📞 +65 6067 9592
📧 business@tradeelevateup.com